Privacy Policy
1. Introduction
GlobalVibeReads.com (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. We recognize the importance of your personal data and are dedicated to handling it with the highest levels of transparency, security, and legal compliance. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy & Data Controller Role
This Privacy Policy applies to all personal data collected through our website, globalvibereads.com, including any related subdomains, online services, and communications that reference or link to this policy. For the purposes of data protection legislation, GlobalVibeReads.com is the data controller of your personal information. If you reside in the European Economic Area (EEA) or United Kingdom, this means we determine the purpose and method of processing your data.
3. Categories of Data We Process
We process a variety of personal data to provide and enhance our services. This includes:
a) Usage Data: Includes data on how visitors use our website, such as browser type and version, IP address, referral source, length of visits, and page interactions.
b) Account Data: Includes basic identifying information such as your name, billing/shipping address, email address, phone number, and login credentials necessary for account creation and management.
c) Profile Data: Includes information you submit in your account profile, reading preferences, purchase history, and behavioral data based on your interaction with the site.
d) Communication Data: Includes records of communication you have with us, including customer support inquiries, contact form submissions, and feedback.
e) Technical Data: Includes information about the devices you use to access our services, such as operating system, hardware type, device identifiers, and browser configurations.
f) Transaction Data: Includes records of product purchases, order details, delivery addresses, and payment status (payment details are handled by secure third-party processors and are not stored on our servers).
g) Preference Data: Includes your choices regarding receiving marketing communications and your interests as indicated through site interaction or surveys.
4. Legal Bases for Processing
We process personal data only when permitted by law, and in relation to:
– Contractual Necessity: To fulfill a contract with you, such as processing your orders or managing an account.
– Legitimate Interests: For business purposes that are not overridden by data subjects’ rights, such as improving service quality, preventing fraud, and analytics.
– Consent: Where required, we will request your explicit consent for uses like email marketing or non-essential cookies.
– Legal Obligations: Where processing is necessary to comply with legal and regulatory requirements.
5. Your Rights
Under the GDPR and CCPA (where applicable), you have specific rights regarding your personal data. These include:
– Right of Access: You may request confirmation as to whether we process your personal data and obtain a copy.
– Right of Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You can request that we delete your personal data, subject to certain legal exclusions.
– Right to Restrict Processing: You may ask us to suspend the processing of your data in certain situations.
– Right to Data Portability: You may request the transfer of your data to you or to a third party in a structured, commonly used format.
– Right to Opt-Out (California Residents): You have the right to opt out of the sale of your personal data.
– Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.
To exercise any of these rights, email [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
– Data encryption in transit and at rest
– Access controls with role-based authorization
– Firewall-protected infrastructure
– Secure data backup protocols
– Ongoing cybersecurity training for our personnel
7. International Data Transfers
Your personal data may be transferred outside of your jurisdiction, including to countries not deemed to offer equivalent data protection laws (such as the United States). Where such transfers occur, we rely on Standard Contractual Clauses approved by the European Commission or other appropriate safeguards to ensure your data remains protected.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws. Generally:
– Usage Data: retained for 12 months for analytics and system monitoring
– Account Data & Profile Data: retained for as long as your account is active, and up to 3 years post-termination
– Communication Data: retained for up to 24 months for support and legal documentation
– Technical Data: retained for 12 months
– Transaction Data: retained for 7 years for financial auditing and compliance
– Preference Data: retained until you withdraw consent or update your preferences
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience and understand usage patterns. Categories include:
– Essential Cookies: Necessary for basic website functions and performance
– Functional Cookies: Enable personalization and remember user preferences
– Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
– Performance Cookies: Support performance enhancements and load balancing
10. Cookie Management & Compliance
Under GDPR and CCPA, we provide a consent mechanism that allows you to choose your cookie preferences when visiting globalvibereads.com. You can also manage cookies via your browser settings and opt out of analytics cookies through industry standard tools such as the Network Advertising Initiative or the Digital Advertising Alliance.
We honor “Do Not Track” signals where required by applicable law.
11. Children’s Data
GlobalVibeReads.com is not intended for use by children under 13 years of age. We do not knowingly collect or process personal data of anyone under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal data without your consent, please contact us at [email protected], and we will take steps to remove such data.
12. Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, data processing practices, or service features. Any significant updates will be communicated through prominent notices on our website or via email where appropriate.
We encourage users to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy, your data protection rights, or our privacy practices, please contact us at:
Email: [email protected]
At GlobalVibeReads.com, we maintain our commitment to ensuring your personal data is handled with integrity, transparency, and in full compliance with all applicable data privacy laws. Please reach out to us with any concerns or inquiries regarding your data and privacy rights.